Over 44 lakh applications received; new model aims to fix quality gaps in remote hiring
Bengaluru: Infosys has adopted a hybrid hiring model, blending virtual and in-person recruitment, after internal reviews raised concerns about the effectiveness of fully remote hiring practices used during the pandemic.
The change comes in the wake of the termination of around 600 freshers from its Mysuru campus earlier this year. Most of these employees, hired remotely during the pandemic, failed to clear internal assessments, raising red flags about hiring quality.
In FY 2024–25, Infosys received a staggering 44.4 lakh job applications. From these, it interviewed 4.3 lakh candidates and extended 83,207 job offers. The shift to hybrid hiring indicates a tightening of selection filters, as the company seeks to improve workforce quality.
Virtual Hiring Concerns
In a recent filing to the US Securities and Exchange Commission (SEC), Infosys flagged key limitations of virtual-only recruitment, such as:
- Risk of fake profiles
- Inability to build personal rapport with candidates
- Technical issues like poor internet connectivity
- These factors, the company noted, could reduce the overall quality of new hires.
Worries Over Remote Work and Moonlighting
Infosys also voiced concerns over the extended work-from-home trend. While remote work helped during the pandemic, the company warned of an increased risk of dual employment or “moonlighting”.
- It said this practice could lead to:
- Conflicts of interest
- Confidentiality breaches
- Lower employee productivity
Clients Build Their Own GCCs
Infosys highlighted that many clients are now expanding their own Global Capability Centres (GCCs) in regions such as India, Southeast Asia, and Eastern Europe. This allows them to tighten control over operations and IT budgets.
To meet this evolving demand, Infosys has launched a dedicated GCC practice and appointed Deval Shah, former MD of Danske IT and Support Services India, as its GCC leader.
Focus on AI-Powered Services
Alongside these structural changes, Infosys is making a strong push into AI and data-driven service models.
- The company is offering clients a “self-funding” AI model, designed to:
- Reduce total cost of ownership
- Help digitally restructure their operations
These dual shifts—in hiring strategy and service delivery—show how Infosys is adapting to the post-pandemic tech landscape, rising moonlighting risks, and changing client expectations.
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#Infosys #HybridHiring #Moonlighting #RemoteWork #GCCExpansion #AIinIT #TechJobs #WorkFromHome #HiringTrends #DigitalTransformation #DevalShah #InfosysRecruitment
