New Delhi: From April 1, UPI services will no longer work on inactive or reassigned mobile numbers. The National Payments Corporation of India (NPCI) has asked banks and payment apps to delink such numbers to prevent fraud.
Users must ensure their registered mobile numbers remain active to avoid disruptions.
Why Is This Change Needed?
Inactive mobile numbers linked to UPI accounts pose a security risk. If reassigned, fraudsters could misuse them for financial transactions. To prevent this, banks and payment apps like Google Pay, PhonePe, and Paytm will remove inactive numbers from the UPI system.
How Will It Work?
Banks will flag and remove inactive or reassigned numbers.
Affected users will get warnings before UPI services are suspended.
If a number stays inactive, it will be removed from the UPI system.
Users can restore UPI access by updating their mobile number before the deadline.
Who Will Be Affected?
Users who changed their mobile number but didn’t update their bank.
Users with inactive numbers that haven’t been used for calls, SMS, or banking alerts.
Users who surrendered their number without updating their bank details.
Users whose old number was reassigned to someone else.
How To Keep UPI Active
Check if your number is active by making a call or sending a message.
Ensure you receive SMS alerts and OTPs from your bank.
Update your UPI-linked number via net banking, UPI apps, ATMs, or at your bank branch.
Why Is Your Mobile Number Important for UPI?
Your mobile number is used for OTP verification and security checks. If it becomes inactive, your transactions may fail, or money could be sent to the wrong account.
Users should update their mobile number with their bank before April 1, 2025, to avoid losing UPI access.
